Case study
Enterprise IT · Federal + commercial

Premier Technical Services

Veteran-owned since 1989 — mission-critical IT systems for buyers who can't afford a Monday-morning surprise.

300+
Projects completed
95%
Client retention
34+
Years in business
99.9%
MSP uptime (trailing 12 months)
Premier Technical Services screenshot
Services delivered
Web Design + DevelopmentCreative (Branding + Content Studio)Managed Services ProviderTechnical Systems / Email Migration
The work

What we built, ran, and moved.

01

Web Design + Development

Built for trust

Rebuilt the PTS website for federal and commercial enterprise buyers — clear capability architecture, certification credibility (SDVOSB, HUBZone), and a quote-request flow tied to the sales team's qualification criteria.

Inbound qualified inquiries up 4.2x within 90 days of launch, with page-load time cut from 6.1s to 1.2s on enterprise mobile traffic.

4.2x
Qualified inbound inquiries (90 days post-launch)
6.1s → 1.2s
LCP improvement
96/100
Lighthouse Performance score
02

Creative (Branding + Content Studio)

Veteran-led identity

Brand system refresh for an enterprise IT services firm — modernized logo lockup, photography direction tied to real federal and commercial environments, and a content system for case studies and capability sheets.

Full identity rolled out across web, sales collateral, and field documentation in 6 weeks with 80+ assets produced.

6 weeks
Identity rollout end-to-end
80+
Assets produced post-launch
100%
Consistency across web + sales collateral
03

Managed Services Provider

Mission-critical uptime

Took over PTS IT operations — endpoint management, M365 administration, network monitoring, and help desk across multi-site enterprise operations serving federal and commercial customers.

99.94% uptime over the past 12 months across 86 endpoints, with average ticket first-response under 12 minutes.

99.94%
Uptime (trailing 12 months)
86
Endpoints under 24/7 monitoring
12 min
Avg first-response time
04

Technical Systems / Email Migration

Zero downtime, every cutover

Migrated PTS from a legacy Outlook setup to Microsoft 365 Business with full identity, calendar, and contacts cutover during a single weekend window.

48 mailboxes migrated in one weekend with zero data loss and zero Monday-morning support tickets.

48
Mailboxes migrated
0
Data loss incidents
1 weekend
End-to-end cutover window
On every device, every team

Built for the buyer on the floor, the exec in transit, and procurement at their desk.

PTS serves federal contractors, commercial enterprise, and mission-critical operators. The site reads cleanly on every device a buyer uses to qualify a vendor — and the certifications they need to see are above the fold.

PTS home page on mobile
About PTS — company story page
PTS services page
Industries served by PTS
PTS careers page
PTS contact page
By the numbers

Every result, one place.

Every metric below is pulled from the work we shipped for Premier Technical Services.

4.2x
Qualified inbound inquiries (90 days post-launch)
6.1s → 1.2s
LCP improvement
96/100
Lighthouse Performance score
6 weeks
Identity rollout end-to-end
80+
Assets produced post-launch
100%
Consistency across web + sales collateral
99.94%
Uptime (trailing 12 months)
86
Endpoints under 24/7 monitoring
12 min
Avg first-response time
48
Mailboxes migrated
0
Data loss incidents
1 weekend
End-to-end cutover window
In their words
Atlas Digital's team is refreshing to work with. Money is not their primary motivator. They care about understanding my company's needs and goals. These folks are proactive and focus on doing things correctly, within budget and in a timely manner.
Dave Tong, President & CEO, Premier Technical Services Corporation
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